A professional is every person who uses or purchases the products or services presented by Movie Park for business purposes.

Articles 4§4 and articles 6 and 8 of the following contract terms and conditions do not apply to professionals.

Article 3 - Offer
Information that describes products or services which can be purchased on the website of Movie Park Germany are to be considered offers for closing a contract. The offer is valid as long as it is presented on the website unless it is explicitly mentioned otherwise.

However, Movie Park Germany cannot be bound to errors that include errors for reasons beyond its control.

Article 4 – Contract Closure
§ 1. Steps to be taken for closing a contract.
In order to close a contract, the purchaser must take the following steps:

• Step 1 “Purchase Online”: the purchaser chooses the goods or services, as well as the quantity.
• Step 2 "Registration": the purchaser identifies himself with a username and a password. If she/he has not yet registered, she/he fills out a form.
• Step 3 “Identification of the Receiver”: the purchaser provides the data that affects the other receivers of the order. A photo of the recipient of the pass/entry ticket must be included. Different options can be chosen, such as the immediate download, download within 7 days, sending by mail, or lodgement at the park entrance. 
• Step 4 "Delivery": the buyer chooses the kind of delivery: standard delivery, express mail, or pick-up at the box office. Standard mail as well as pick-up at the pay window is free for the purchaser, whereas express delivery will be added to the bill. For each kind of delivery there is a specific delivery time that is mentioned on the website. 
• Step 5 "Summary": a summary of the order appears on the screen with the following information: order number, purchased products or services, total price, address, and delivery agreement;
  The purchaser must accept the contract terms and conditions; a hypertext link allows the terms and conditions to be read;
  The purchaser can either complete the order by clicking on the symbol “Yes, I confirm my order” or change the order by clicking on the symbol "back".
• Step 6 "Payment": the purchaser chooses the method of payment. The financial data of the purchaser will be transferred directly to Ogone, which manages and secures the online payments. Movie Park Germany confirms no information that is in connection with the payment. A message informs the purchaser whether the payment has been accepted or declined.

The steps for closing the contract will be available in the following languages: German, English, and Dutch.

§ 2. Consent of the Purchaser
The consent of the purchaser is given in the summary that appears in step 5 on the screen; this step allows the purchaser to correct the errors and confirm his order by clicking on the symbol "Yes, I confirm my order".

§ 3. Moment of the Closure of the Contract
The contract is considered closed at the moment when the purchaser receives the confirmation of the purchase order.

§ 4. Sending of a Confirmation
The seller sends a confirmation of the order to the purchaser at the latest at the time of dispatch. The confirmation should contain the following information:

• Name and address of the seller
• Price of the purchased products or services, including delivery costs,
• Kind of delivery and the delivery address
• Information on the rights to withdraw from the contract as well as the conditions for taking advantage of this right

The confirmation appears at first on the screen at the end of the steps for closing the contract and is then send to the purchaser electronically or in the mail. The confirmation is proof of purchase.

Article 5 – Electronic Verifications
Because of the business relationship, both parties accept electronic verification such as e-mails and copies in computer systems.

Article 6 – Withdrawal from the Contract
§1 The right to withdraw from the contract
The user has the right to withdraw from the contract in the following cases: 

• If she/he has purchased a product that does not fall under the exceptions in §2.
• If she/he has purchased a pass/entry ticket for a park that is only valid two weeks after the date of the order.

For products, a term of two weeks from the date of receipt applies for the user to withdraw from the contract.
For passes/entry tickets, a term of 2 weeks from the date of receipt applies for the user to withdraw from the contract.

If the user intends to withdraw from the contract, he must inform the seller by registered letter and send the products or passes/entry tickets to the following address:

Movie Park Germany GmbH & Co KG
Season Pass Service
Warner Allee 1
D - 46244 Bottrop
Germany

The costs for the return postage are to be borne by the purchaser.

§ 2. Exceptions the Right to Withdrawal from the Contract
The user cannot claim the right to withdraw from the contract in the following cases:
When she/he bought:
A product that was especially made according to the specifications of the user

• A product that because of its nature cannot be returned
• An audio or video recording or PC software that has been opened by the user, or
• A newspaper or magazine, or
• A pass/entry ticket for a park that is valid immediately or within a period of less then two weeks from the date of order.

Article 7 - Payment
The purchaser pays for the purchase with a payment method authorised by Ogone. The method of payment is managed directly by Ogone. No information regarding the payment is transferred to Movie Park Germany.

Movie Park Germany assumes no liability whatsoever in regards to online payments.

In the scope of the payment processing, the purchaser receives a confirmation, or in the case of a problem, a message that recommends repeating the procedure.

Article 8 - Refunds
Should the user avail herself/himself of the right to withdraw from the contract in agreement with the terms described in article 6§1 and if the purchase price has already been paid, the seller is obligated to refund the paid amount as soon as possible, excluding refund costs.

Article 9 - Delivery
§ 1. Kind of Delivery
The purchaser determines with the purchase the kind of delivery. Should delivery by mail be chosen, no additional costs are added to the bill. Should express delivery be chosen, the additional costs will be charged.

The purchaser can also decide to pick up the passes/entry tickets at the park box office. For this there are also no additional charges.

§ 2. Delivery Time
Movie Park Germany obligates itself to dispatching within the time indicated in the order. Movie Park Germany also obligates itself to informing the purchaser in the case of a delay in the dispatch which is outside of its control. Should the delivery time extend beyond 30 Days after the beginning of the term for delivery, except in cases of an act of God, the purchaser can withdraw from the contract without penalty. She/he will then receive a credit for the paid sum.

§ 3. Risks
The risks for the sending of the products or passes/tickets shall be borne by the purchaser.

Article 10 - Copyright
The copyright for the website and its components belongs to Movie Park Germany or third parties. The contract between Movie Park Germany and the purchasing does not entitle the purchaser in any way to copying, imitating, downloading, sending, forwarding, or distributing elements of the website of Movie Park Germany.

Article 11 – Privacy Protection
Guidelines regarding agreement with the terms for protection privacy are in the data protection procedures.